TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jarek

Poland

Excellent service! Vincent and Charlotte are the best. Very professional. Thanks.

Jarek

Poland

Charlotte helped so much. She was able to help me with my issues with the theme. Great job and support. You are an expert!

Arjun

India

Ammy Brown is one of the coolest one in TemplateMonster Technical Support. I love TemplateMonster for helping so much. Ammy you rock!!! Great Job.

Orhan

Turkey

Support is very good, there is always help available.

Glenn

United States

I had an issue where an update to WordPress caused in unwanted change to my photo gallery formatting and layout. Ryan Dewitt and I went back and forth multiple times and he kept to the task finally figuring out the issue and correcting it. Very thorough technical support and good customer service!

www.plankroadwoodworks.com

Emmanuel

Burkina Faso

In very short time, Olivia solved my problem. Very friendly and very professional. Really thank you very much. Great service!

Mike

United Kingdom

TemplateMonster offers a 1st class support service that gives you peace of mind when using the company, I highly recommend them.

Baz

United Kingdom

Awesome support, Judy was very helpful, her customer service skills and technical knowledge and support was excellent. Thank you :)

Anna

Greece

After sales support is excellent. Great job and support, congratulations!!!

Georgi Christov

Bulgaria

Alice provide me a lot of help with my theme. Thank you so much! Great work and support!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.