TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Thanks to Jeff for assisting me in how to successfully upload galleries to the portfolio element of my WordPress site. Very happy with his service.


United States

Eva was wonderful. While I had a lot of questions, she was patient and helped me answer all my questions. Hope to deal with her again. Fantastic service.




I am very pleased to be working with Template Monster. Especially with the Technical Department. Working with consultants such as Sarah is a pleasure. Great support.


John Gardner

United Kingdom

Such great designs, the live chat staff are fantastic and support staff are brilliant, making changes very quickly to the website templates. I am very happy indeed with TemplateMonster :)




Jeff answered my questions kindly, friendly, patiently and professionally. He helped me so much and I really thank him for his great support.


United States

TemplateMonster's technical support is second to no one. They are very kind, very smart and very quick. The are always available to help. I can rely on them ALL the time.



Today Olivia helped me, very professional, very polite. It's a great pleasure to work with you. I was in trouble with a template and you solved everything. Thank you Olivia.



I worked for the first time with WordPress and I had a few questions about add something. Maybe it been all rookie questions but Judy Waters take much as time as possible and cleared all my issues. She didn't only take care of things, but also she cleared me out how to do things. A good template and amazing support!




Sarah was really helpful, she fixed the problem really fast and properly done, she was very kind and explicit, now I can continue working on my website, amazing support. Thank you.

Raul Manuel


Very speedy, professional service, thank you and a special thank to Alice from support team. Great job, keep it going.


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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.