TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Very good customer service by Olivia and very good website to purchase template at.




A very professional and quick technical service. Since I bought the template they solved out different problems and doubts I got. Highly recommended. Thanks you Erica!

Valeria Gurr

United States

Vanessa was awesome very nice, patient and knowledgeable. TemplateMonster has the best customer support


United States

Sarah was great and patient with me. She helped me right away and knew what to do. I'm grateful for the great service that TemplateMonster provides me.

Matteo Moro


Nice support, nice TemplateMonster!!! I can't leave without... :))



Excellent templates with excellent support system. I will most definitely use their services again.



It has been alot less stressful and allowing me to have more work done within a shorter time, with the help of TemplateMonster unsurpassed service support! I am very impressed and certainly worth every penny.




I just spoke with Elina and Vanessa in support chat and they were both very helpful. The chat support service is so accessible and easy to use, and as a beginner in website administration it has been a great help. Thank you!



This is not the second time they help me, that's why I pretty much recommended this website, support is very professional. Thank you Celine, you offered me a great support and very patient customer service!!!


United Kingdom

The back-up and support I have had from Judy and the rest of the technical team has been outstanding. I am new to PrestaShop and was a little concerned prior to purchasing my theme. However given that all my questions have been answered and all my problems solved I cannot rate these guys highly enough.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.