Website Maintenance
from TemplateMonster
100% Website care and support about your business
What we do for you
Uptime website monitoring
Experience seamless website performance with our uptime monitoring service. Quick issue resolution ensures your site’s constant availability, enhancing your online business continuity.
Dev team assistance
Basically we are providing 5 developer’s hours per month to improve or fix some of your website’s functionalities - in total you’re getting 60 hours for a whole year.
Regular website backups
Regular backups can help restore a fully functional copy of your website in a few clicks. The backup files are stored on your hosting account.
Website health check
Health checks of your website to make sure its performance is intact, this includes checking all pages for various types of errors and warnings, ensuring that SSL certificate loads on all pages, correct content rendering and good overall performance.
Keeping your website up-to-date
Outdated versions of plugins and website engines are hackers’ best friends. You need to run only the latest versions of the software your website is using. We’ll make sure that it is installed correctly and in time.
Monthly report
You'll get a detailed report about things that can be changed or improved to maximize your website’s performance. This covers content-related issues, adding/removing pages, or anything related to user experience.
Barbara Hodge
Maintenance expert
This is Why People Love Maintenance Services from TemplateMonster
pumpkinhq.com
Brendan Gall
- Product page customization;
- Icons redesign;
- Custom metafields creation;
- Mega menu setup;
- Regular monitoring and improvements.
“Thank you so much! Looks absolutely amazing! You are awesome. Whenever my partner officially starts the business I will reach back out to purchase your maintenance plan for this website. I will also send others your way too! Really appreciate your help!”
markolorenz.com
Marko C. Lorenz
- Custom layout changes;
- Menu setup both for mobile and desktop versions;
- Content replacement;
- Monitoring , website health check etc on regular monthly basic.
“In summary, my experience with TemplateMonster, especially with Spencer, has been outstanding. Their ability to deliver quick, personalized solutions and their willingness to go the extra mile has not only impressed me but also significantly contributed to the success of my digital presence. I highly recommend their services to anyone looking to make a powerful impact online.”
scracchio.com
Vito Bordo
- Redesign of website look and feel;
- Store setup;
- Development services;
- Product import;
- Regular monitoring and big fixes.
“Thank you for communication Ethan! Joking aside, it's really a pleasure for us to work with you! Seems like we have done tons of work together over our website!”
Still have some concerns?
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Website Maintenance Services FAQ
The Dev Team performs most demanded tasks like alteration of the color scheme, customization of a logo, integration of plugins, changing page layout, localization of a template, and so on. We’ll do our best to complete the changes you've requested within the purchased package. If you want some more modifications, you can hire a web developer for $20/h.
Your hosting doesn't matter to us, as we're working with various hosting providers apart from the hosting companies that we recommend to our clients (where we hosted thousands of websites.) Also, we can provide you with a discount for the most recommended hosting package.
As our service implies constant maintenance, it's basically a subscription, meaning that only one payment will be deducted from your card every 12 months. If you choose to cancel the service, your subscription will not be renewed in 12 months, but you will get all maintenance services of the prepaid period.
We need access to your hosting and website admin panel.
Users can get a refund if our developers haven't yet initiated the first maintenance task; the refund cannot be issued if the task is started. Users must submit the refund request within 14 days from the "Maintenance Services" purchase date.
After you choose and purchase the maintenance plan, your project manager will contact you to get all the necessary information about your site, including admin login credentials. When we get all the necessary information we can start providing the maintenance services. To help you get the most of this service, we'll consider all the needs and preferences of your business.
We support WordPress, Joomla, WooCommerce, Shopify, PrestaShop, OpenCart.
To initiate a task, you have to contact your PM. The manager will contact you and will always be in touch after you subscribe. You can discuss a new task via email, chat, or a voice call.
Online payment is made through a secured SSL process (Secure Socket Layer) which guarantees high-level encrypting (using maximal authorized standards, at 128 bits).
*To clarify any questions regarding refunds, we suggest consulting our refund policy
To learn about our refund process, we recommend reading our refund policy