TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Paul

Australia

After a couple of days trying to fix the issue in my template, I got great help from Sarah. Great customer service.

bodybuildingcentral.com.au

Erika

Mexico

Excellent job and support, Lana was very professional and kind, she helped me a lot with my questions.

Eldar

Azerbaijan

Super great support, Amina did an outstanding job for me and I absolutely love their support, they are wonderful!!! TemplateMosnter technical support team the best which I have seen :) Highly recommended. Professional, very good service and fast responses. Thank You :)

Franchette Holmes

United States

Exceptional, outstanding, incredible, delightful, amazing, refreshing, impeccable. I can go through the entire Webster dictionary of adjectives to describe such an overwhelming positive I have had with the technical representative Mia. She was patient, clear, understanding, knowledgeable and in the end deliver the level of customer service that exceeded my expectations. If this is the culture of how this company treats its clients, we look forward to doing business with TemplateMonster.com for a long time to come. Would I recommend other people (absolutely). Will I bring new projects through your company? (without a doubt yes). Great job Mia. I really, really appreciate the customer experience you provided and your company should be really looking towards you as a shining example. Thanks for allowing me to comment on your services. The honor and pleasure was all mine. Please keep up the great work. I have 2 associates looking for WEB development work as we speak. I will be sure and send them your way for business.

www.flexninternational.com

Ana

Spain

Hello everyone: Amina, Vincent, Amy, Harry, Andre, Daniel, Charlotte, Alice .... miss me any sure .. I am no expert in computer ... I'm just a fashion designer and this store was very important for me ... I could never afford outside help and I have spent many hours, many, seeing how things were doing, I want to say that without your help it would have been impossible. Every question I had, they kindly solved and all solutions you who have given me, were perfect and solved at the time. Want to thank you all for your professionalism and kindness. My website and I wish you a good Christmas!!! Ann

Raymond

Malaysia

Charlotte Bennett is a great customer service officer. Professional and provides fast responses.

Mary

Canada

The technical support via live chat is amazing!

Anthony

United States

The customer support help was amazing. Charlotte was great and helped me fix everything I needed to.

www.avvacuum.com

Markus

United States

I was really impressed by your technical support. Mia is the most polite and knowledgeable support person I have encountered in a long time and I'm an IT pro. She was not only able to answer all my questions, she even anticipated them! Thank you so much, Mia, you're the best!!!

DrBrauns.com

Javier

Spain

Super great support, Kristy resolved my problem immediately, thank you very much!!!

frutasgragon.es/

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.