TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ben

United States

Stacy was absolutely incredible! She had an answer to every of my questions and was incredibly patient with me while I got used to Joomla. Stacy you are the best! Great support!

Goryee

Canada

Olivia was helpful and quick on answers! Thank you again for your great work and assistance! Keep it up!

g1solution.ca

Angus Chai-Hong

Trinidad And Tobago

Eva was my assistant today! She was very knowledgeable and not to mention willing to assist! She was incredible and that's what I call excellent service! You go Eva! Thank You!!

www.technologyloungett.com

Jonas Ringheim

Sweden

Great support! Vanessa is great! She helped me solve some issues I was having with my WordPress template. She was fast, patient and very nice.

Denise-Angela

Canada

I was having difficulties following the documentation as my host has the WordPress application in a quick install form. Vanessa soon put me on track providing clarification on where I was in the steps and what I needed to do next. Vanessa's patience was much appreciated. I'm happy to know I can call on her again if needed. Awesome support.

Neon

United States

Great support from Vincent, problems were solved in matter of seconds.

Heather Alexander

United States

I was having issues with a WordPress theme that I had purchased and spent a few hours with Vanessa and Kate troubleshooting. They were extremely patient and knowledgeable. Thank you both for taking the time to walk me through and helping me get this site exactly how I wanted it. Great!

Tim

Germany

Awesome support operator, huge thanks to Olivia. Olivia spend a lot of time on helping me to install my template. Even though I am totally new to Joomla etc., She was able to explain everything to me very comprehensible. Very skilled and friendly support.

Kevin Meldau

Thailand

Olivia was great! Fast and very friendly. So far the support I have received from TemplateMonster has been the best by far. They know what they are doing and they d it fast. I'll be sure to tell my friends!

Kevin Meldau

Thailand

I just wanted to give Judy a big thanks!!! I've been working with her today and she has been so fast! Been able to really fix a lot of the issues in record speed. Also she is so patient. Great job, keep it up!!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.