TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Alex

United Kingdom

I am totally speechless! Eva the little madam has been helping to pursue an absolutely vital issue and that she has saved our entire company which for the pass few day that everyone were just stuck and not knowing what to do. Is the attitude it counts, she would never give up on difficult issue and she will seek for whatever source trying to solve the problem for customers. For me and our company, I will only buy from TemplateMonster now as I know I will get the help when need it. I also will spread the word out for the services that we have received from the TemplateMonster team. Well-done team! Best regards Alex

egadgetshop.co.uk

Leon Veltman

Netherlands

I really love the technical support of TemplateMonster. They are quick, friendly and most importing thing is the have big knowledge of WEB design code. Thanks again. Leon

Arjan Marsman

Netherlands

Amazing service by TemplateMonster, especially from Olivia. Thanks a lot for all the service and support!

www.webplace4u.nl

Golvie

Korea, South

TemplateMonster has an amazing technical support, they where helping me from the beginning of the installation and never stoped since small or big troubles were, they helped me a lot. Thank you very much Olivia, Kristy.

golvie.com

Charles

United States

So I'm a business guy with no coding experience but the patience and great insight of Vanessa, Olivia, Charlotte and Mary are always on point! I'm actually learning great customer service skills from this technical support team! They are the best so far!

www.jonev.com

Sebastian

Chile

El servicio técnico de Olivia, Ha sido perfecto, se preocupo de dejar sanadas todas mis dudas, y se esforzó por solucionar cada uno de mis problemas. Felicitaciones.

angelitos.cl

Mike Santner

United States

Kate was absolutely outstanding and patient in helping me resolve a CSS issue with my template. I feel like I paid far too little for this template, when it includes such superior, prompt and expert service in resolving issues like this. Thank you again, and I look forward to more incredible service from her and your other representatives, as I build this template! Kate is great!

Ken

United States

Awesome customer service. I went to Emily with a question figuring I was going to get passed off, but in an instant she provided me the specific code that I needed to add to my CSS file to get it to do what I needed. A follow-up that I thought, going in, didn't stand a chance of getting progress, was solved just as quickly. I would recommend TemplateMonster to anyone.

laissez-fairemedia.com

Lohith

Canada

Awesome support, never expected the way you give the support. Judy helped me a lot in installing and setting up the things. Thanks a lot.

patonuniforms.ca

Burak Şimşek

Turkey

Thank you Judy for all your help. Awesome support and very useful templates, I'm glad I worked with you, thank you.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
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    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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