TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Robert

United Kingdom

Amazing support, Margarett could not do enough to help, I had several issues with layout and the help was first class

Fred Pandrok

United States

I was having some issues installing a template. Vanessa turned what was quickly becoming a disappointing experience into a positive one when I am now a HAPPY customer. Thanks to her for taking the time and creating lemonade from lemons!

Francesco Bonarrigo

Italy

Great template. TemplateMonster is fantastic company. Thanks to Sarah for availability and kindness.

www.francescobonarrigo.it

Shane O.

United States

Excellent help from Carey on live support. Very patient and detailed answers to all my questions.

Coby

Netherlands

Just had a live chat with Olivia and she helped me real good with editing some parts of the template. Assistance couldn't be any better!

Gonzalo

Chile

Elina was amazing, she helped me in every single question I had about my theme, she was amazing so kind and great!! Thanks so much I loved this system!

Chris

United Kingdom

Very professional services and the Help Staff are extremely professional and helpful

James Leung

Hong Kong

Mary was very helpful and patient, carefully explaining in detail all the adjustments I needed to make. Thanks for the help and keep it up! Great support.

www.dogtraininghongkong.com

Shane

United States

Wow! I really just got the best technical support I have ever received on-line from Hanna. My theme had an issues changing the color and Hanna spent a ton of time jumping into the code to fix the errors. This is the best technical support I have ever received on-line, I am extremely impressed with TemplateMonster. I will be telling everyone I know. Thanks Again for all the help Hanna!

Andrew

United Kingdom

Great template and excellent support from the team, on quick responsive live chat.

executivedialogue.eu

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.