TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Quick and professional help from Olivia.


Damandeep Singh


Amazing support, quick, efficient and professional. Plus it has been a pleasant experience chatting with Charlotte. Way to go guys.



Daniel was extremely helpful, very knowledgeable and was able to answer all my questions. Thanks for the on going support.

Donna Collins

United States

Great. Love how responsive and polite they are. Sarah was very helpful and told me exactly the right thing to do. Thank you.


United States

Margarett is the best and she is patient and professional, thank you again, the service is amazing. Wonderful job, I appreciated, you are the best....




Lana you are da bomb. The entire team is so good.



Great support! Charlotte solved all problems!

Mathew Guise

United States

Erica from the TemplateMonster Live Support Chat was extremely helpful. Helped me figure some things out with the template I purchased and even helped me with some CSS styling to help with the look of the template. Again very helpful.


United States

I had a few newbie questions about the theme I bought and Ammy knew immediately how to help me. I got some tips and custom CSS and within 20 minutes my problems were solved. So many times when I bought a theme from another vendors the support was a pain. This time you, Ammy, really made the difference. Thanks!!!

Mark Dangelo

United States

Hanna once again bailed me out of my own mistakes in editing the template. She save e hours of recovery time in less than 5 minutes. Great Support!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.