TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

David

United Kingdom

Today I got Emily. My client has asked for some major changes to this responsive template I bought. She was so patient and an absolute authority on the difficult questions I was putting to her. She's saved hours of my time. I'm sooooo impressed.

Tenzin

India

I feel very happy to get this theme, I have been waited for fine a suitable templates as I desire for my site. This is the best theme among thousands of premium themes for WordPress.

www.followingdharma.com

Eduardo

Panama

Templatemonster support is the best. Hands down.

itspma.com

Jeff

United States

I just ended a marathon chat session with an expert TemplateMonster team of Steven, Andre, Lana & Olivia. They were the best I have experienced. They answered a ton of questions, gave me pages and pages of reference material, fixed a bunch of problems with my configuration. Every one of them were Courteous, Professional, PATIENT, very knowledgeable and well versed in all areas I questioned them. I have had a few tickets in also and they too were handled in a professional manner. You have a great team. I will spread the word, and do more business here. Way to go! Steven, Andre, Lana & Olivia are the best!

www.artfromtheheart.co

Talief

United States

Vanessa was great! She helped me solve some issues I was having with my WordPress template. She was fast, patient and very nice. I am new to editing web templates and she made it easy for me with her simple instructions. I am glad I chose TemplateMonster and the technical support given makes me confident that I made the right choice!!! Thanks

truenation.org

Marlon Van

South Africa

I cannot begin to thank you guys for all the help and support you have provided me with. You treat your customers like family. Thats why I buy all my template at TemplateMonster, Thanks for all you have done for my business.

Dewayne

United States

Hanna was amazing. I didn't even expect to get in touch with anyone at this time of night but Hanna not only took my chat but spent extra time ensuring everything was exactly right. Very friendly, and extremely skilled. I must say a rare find in todays world of technical support horror stories.

bluemonkey.com

Rafael

Chile

Very good support from Harry in On-line Chat service.

Ilya Demidov

United Arab Emirates

I had some issues with corrections on my website, but TemplateMonster support team helped me with all things that I needed to fix. Special thanks to Olivia and Vanessa. It was pleasure to work with such confident and quick professionals.

artonspace.com

Cristiano Machado

Brazil

I´ve worked with Vanessa and she demonstrated a very deep knowledge and commitment. People like her make our lives better. Congratulations Vanessa and Template Monster!

www.poloti.com.br

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.