TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Olivia helped me for the second time and once again she was excellent. She was very patient when working through my problem in adjusting the CSS files. I have never seen a website with such fantastic customer support. Keep up the good work!

Matthew Worth


The templates are great and the technical support is awesome. I always come here first when looking for the things I need. Thanks Stacy and thanks TemplateMonster!



Sarah has been extremely helpful, providing me continuous hours of great service. She is patient, easy-going and extremely knowledgeable. She made my purchase experience ten times better! Keep up the good work!



United Kingdom

I am so happy with the customer service I received, after several attempts at installing my theme, I spoke to Kate, who walked me through every step of the way and now I have a fully-functioning template thanks to her. She was friendly and answered all my questions perfectly!

John Bimmerle

United States

Been frustrated with the theme, but that is more due to my problems. I have contacted support three times now, and they have been helpful. Stacy tonight was exceptionally patient with all my needs. The best part is they try to give you enough to do things on your own, but they don't just send you a help file link and leave you. As hard as support is, this company has amazing people answering questions. Support alone will make me use them again, and the themes are incredible to boot.

George Sackett

United States

Hanna provided fantastic service. She was able to resolve most of my questions and process a ticket for the rest of the issues. She was patient and understanding of all my problems. She made me a very happy customer and very likely a repeat customer!



United States

Hanna was great! I used Hanna to provide me with options for footer options and she handled my request with great ease! I am sure going to buy more templates through you guys, especially when I get great tech support like Hanna provided! Thank you Hanna!

Yuri Gonzalez

United States

TemplateMonster team is superb. The best support ever. I rate their customer service with 5 stars. I will definitely buy from them every time. Thanks to Vanessa!


Matthew Dwyer

United States

So far, so good. The graphics are excellent, I have only had problems because different designers have different approaches to customization. Vanessa got it done. She was patient, knowledgeable, polite, and efficient.


United Kingdom

I thought I had a clue, but I didn't! Thanks to Erica`s patience, I managed to get where I needed to be. Wasted 2 hours trying! Excellent support services. 5 stars *****


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