TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Leesa Altschul

United States

Your technical support team is the greatest!!! THAT is why I keep going back to TemplateMonster for all my clients templates. Awesome support! Always 5 stars. Keep up the great work!

www.twitterpersians.com

James

United Kingdom

The technical support could not be any better. All technicians are very patient and keen to help! Thank you.

www.redraggy.com

De Saint Sulpice

France

When a good offer of templates is according to a good customer service, then what else? Thank you Template Monster !

Christian

Austria

Vincent's customer support was outstanding. He quickly diagnosed my problem and solved it. TemplateMonster Help is the best so far on the WEB. I would recommend using them because they simply have the best support among the rest. Thanks to Vincent.

www.hotelsonthegreen.net

Jessi

United States

Olivia's customer support was the BEST! I have come into the help chats several times and her guidance and knowledge greatly surpassed my expectations. She was very thorough with explaining what I needed to do when customizing my site, while giving me directions in a simple way that I could understand! Now, my site looks better than ever and I owe it all to her help! She was also very nice and polite, which didn't hurt either! Thanks Olivia!

thefabulousstains.com

Radek

Poland

Amina, You were great :) Patient like an angel :) Wish everybody to have so good support!

Ben Rosen

United States

Amina was excellent today!!! Great technical support, great follow-up on all issues I had. All was resolved!!! Warm thanks, Ben.

abyaarts.org

Alexandra

Ukraine

Very professional service! My special thanks for Judy, who's sense of humor is good and for Kate - she is very polite and patient. Your help is very important for me, because I have just start my way with site :))

Jorge

United States

Your customer support rocks! I had an all night fight with Joomla, finally decided to call it in to your support team, my template was up and running within minutes. Thanks!

calzadaabogados.net

Daniel

United Kingdom

Olivia provided excellent support as usual. Great templates and great support!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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