TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Alicia

Canada

Judy was so helpful. I asked her one question and she automatically knew what the solution to the problem before I had explained the details of my situation. I was so happy with the services I received from Judy and this company. Thank you Judy!

Brian Evans

United States

The templates are great, but the customer service and support is fantastic. No matter if it is a simple fix or more in-depth programming issue, they have always helped me configure my themes in the way that I need them to look and function.

Lekan

United Kingdom

Wonderful company, bought a template from them years ago and still able to use it when I need it.

Lucian

Romania

That live chat system is very great. Mira was very patience with my every problem. English is not my native language but that was not a problem for Mira, I have understand everything. Thank you very much for your services and I wish a good day to each of you guys. Have a fun.

hasankomurcu.com

Jaydip Patel

India

TemplateMonster is the best website and I'm also happy! Thanks TemplateMonster.com.

Jamie Stewart

United States

Olivia was extremely helpful and made sure that all my concerns were answered. She is very knowledgeable and gave me quick responses. I never felt rushed. Thanks again TemplateMonster and thanks Olivia!

www.allieddata.co

Rahul Ajani

Vietnam

I like one thing about the support. They are very patient. I would definitely recommend their service to others.

www.psl.vn

Ivan Panta

Peru

Miss Judy, was very supportive in the modification of my template and styles, very good work, and has an excellent deal, thank you very much for your support.

joomla.camesa.com.pe

Benjamin Tan

Singapore

This is my second purchase from TemplateMonster, and I am very thankful for the support given by Judy Waters and others for my recent purchase. I had trouble installing the template and she managed to set-up for me to take over. Thanks for the great work!

www.biz-sms.com

Michael Ballard

United States

What a great product and service!!! The selection is huge and the technical support is amazing! As a newbie to websites they are patient and kind. They have nailed every issue or question I have had. Mary is the best!!!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.