TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

I usually don't post reviews because you never know if they are real but I can't help it when it come to TemplateMonster because they're technical customer service has definitely increased and they answer every little or huge question you may have. Somehow they are always 100% right when you want to make a change, definitely like a developer God in my book. I wouldn't be anything without them. Biggest bonus, they don't charge you for their expertise after being a customer. It's like the Gods have accepted you into their family!


South Africa

I worked with Vanessa on solving a WordPress issue I had, she was really helpful and went the extra mile to help me! Really appreciate it, and you guys are just awesome in giving support!! Fast and so effective!!! Thank you for that, I will always buy your templates!!!

Jaime Montoya

United States

Olivia was extremely kind and patient. Even though I was in a hurry and asking for immediate help, she was extremely helpful and kind all the time, and she gave me the solution that I needed. Olivia deserves a reward for her great job.


United States

i was working with Mary in chat and she was amazing, and very helpful and she makes me want to use TemplateMonster again. 5 star service!

Parixit Dave

United States

Vanessa - you were great, you went above and beyond!!! Truly talented support!!! I am so grateful for your service. I have never had technical support that is as wonderful!!!


United States

Charlotte's customer service was amazing! She helped me for two hours strait until the issue was resolved. We hit a few dead ends, but she never gave up. Absolutely above and beyond.



United Kingdom

Once again I have had the pleasure of working with Margarett! She is truly amazing!!! TemplateMonster is the best service out here!




Amazing service, the best live chat service in the world. Big tanks to Charlotte which was helping me, its the second template that I bought and I gonna buy more!!! :D

Giannis Oikonomopoulos


I just finished my conversation with technical support operator Judy. She has been most helpful and very polite to all my requests. Fast and accurate always willing to cover all my questions. With kind Regards Giannis Oikonomopoulos


Steve James

United Kingdom

After downloading the template I discovered the links to the other pages in the template did not function. I contacted support using the chat facility and chatted with Harry. He was unable to determine the problem so he said I should submit the problem to the technical staff; which I did. It states a response within 12-24 hours. However, less than 2 hours later I received an email telling me that the problem had been resolved. Turns out a JavaScript file was corrupted. All now is working perfectly. Great support.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
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