TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Easton

United States

Emily was such a wonderful help. She took the time to explain the basic ideas behind the code changes she needed to make and I learned a lot in the process of customizing my template.

Edie

Brazil

Best Support ever. Emily did a great job helping me with so many things that could take me days to done those by myself and it took her minutes. Thank you once again.

Cheryl

Singapore

Judy was very patient with my numerous questions and gave excellent tech support. Thanks!

Emanuele

Italy

Support staff very fast and competent. I have always solved everything. Talented Mary. Thanks Mary of TemplateMonster

Jonathan

Australia

Well simply AMAZING no other words the support team is brilliant Judy Waters help a lot and I was able to pull that job for a client through very quickly. Definitely recommend.

Maxime LeDuc

Canada

Sarah helped me with a problem I had with my template. She took half an hour to really see if she can do anything. She accessed my WordPress and fixed everything. Exceptional service. Thank you very much!

Cathy Guterman

United States

Celine helped me today for over an hour -- and really answered all my questions efficiently! She helped me get my website 'pulled together' and I really appreciated all her efforts. Thanks so much for such a great job! Cathy

www.cathyguterman.com

Easton

United States

Margarett was very helpful - we solved many issues that I was having and she listened carefully to find the best solution for each question.

Maria

Greece

Excellent service!Full support and providing quick solutions!Very professional. Thank you very much Celine!!!

www.politechnon.gr

Michael

United States

Emily in tech support rocks! She was fast and friendly with her replies and they worked! Thanks Emily.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.