TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Sean

Canada

Celine at technical support was more then amazing! She went over and beyond to help me solve my problems. I am so grateful for her help and support. Great job Celine!!!

Ryan

United States

I'd like to thank two individuals in technical support. Charlotte and Vincent. Receiving immediate support is a plus, no timely emails or waiting, Charlotte was very clear and quick to respond to my issue. Vincent was very knowledgeable and precise. I can't thank them enough for their rapid resolution. It is much more efficient than contacting a designer or developer and waiting days before something is accomplished. My hats off to you two, you are amazing. Thanks again Charlotte and Vincent, superb, AAAA++++!!!

Markus

United States

Mia was amazing - I like to marry here ;-) She did everything to help to solve my problem. I really appreciate it and have to thank here for all the patience she had with me. I still owe here lunch. Keep up the good work, love it.

David

Australia

Carey was brilliant, helped me with exactly what I needed, these guys are amazing. Love this company!

Nico

Germany

Thank you all for helping me. Great thanks to Emily for her super professional working! Good job!

Cedric Vand

Canada

Took some time to resolve our issues but the wait was worth it. We finally got a clear resolution and both Charlotte and Ryan were very helpful in the process. Our website now looks great and we thank the team for that.

Brian

United Kingdom

Olivia was a great help in solving my issue! I was impressed by her knowledge and patience! This is why I only buy TemplateMonster themes.

www.pendleburycentre.org.uk

Nicky Shearsby

United Kingdom

I spoke to Olivia about a little issue with my new template and she was very good and quick to help me get this issue resolved. It is great to know that chat support is available as it really helps when you are not a developer. Thank you Olivia

www.herabeautywholesale.co.uk

Andres

United States

Tonight I had the pleasure to work along technical support agent Judy. I am very satisfied with her assistance and I thank you guys for having such a professional staff Hurray!!!

nutrifast.net

Jess

Canada

Elina in technical support not only helped me with some issues I was having but she went above and beyond ensuring my template was functioning properly on all ends. I knew when I was finished talking to her that I was ready to go and was so relieved to have someone like her assist me. She was a pleasure dealing with and I would be happy to work with her again. I could not be more appreciative. Knowledgeable staff with great customer service goes far. Thanks Elina!

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
Your avatar or a company logo:
 
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
or
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.