TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Valeria

United States

Great service, I couldn't do it without them. Vanessa even helped me by finding reading material to help me understand.

Zubair Ahmad

Spain

I really recommend TemplateMonster, they are really scintillating. Moreover their customer service 24hours is truly amazing. Thanks.

Gerri Sapinoso Hudson

Vietnam

Emily was patient and extremely knowledgeable about WordPress. She helped me to simplify my theme into a single landing page, eliminating many unneeded sections and disabling links. Since I am new to WordPress, I really appreciated her patience in working with me step by step! Superb support!

Amanda

United States

Celine was patient, and worked hard to help me solve all my custom edit questions. In fact, over the course of several weeks, they've invested a lot of time in helping me with my website. Always professional, courteous, kind, and patient. Thanks!

Mak

United States

Variety of themes to select from and excellent customer support! Will definitely recommend others to use their service.

Joey

United States

TemplateMonster's tech template support is top tier and very professional. I am extremely impressed by Lana's performance, but they are all just terrific.

Spyros Romanos

Greece

I want to say that getting a template its not a problem you can get it from anywhere. But if you get it from TemplateMonster you will feel the experience of the service. TemplateMonster has the best aftersale service ever seen. This is what you need , the service is important and you will have it. You pay for the template and you get more and more and more. Personal thanks to Emily.

Tom

Germany

Olivia and Judy helped me within a few minutes to change the typeface color. In the navigation, and on different places on the page. The help saved a lot of time. This was an exceptionally good help! Many thanks to Olivia and Judy

Julia

Belarus

Thank you so much! Awesome service!

Debra

United States

I have to say that I have just received the best technical support service possible. TemplateMonster not only has wonderful templates - I am working on one for our church - but above all it is the customer service that is fantastic. I would like to thank George and Elina for all their help tonight. There were just not enough starts to rate them!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.