TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Roy Raz

Israel

I spoke with Nicole from TemplateMonster. She was patient, helpful and supportive. She helped me to solve a lot of issues. Great service. Thanks a lot.

Simone

United States

George was patient and provided excellent customer service. Thank you George!!!

Charles

Dominican Republic

Elina did an excellent technical support. She worked fast and was always disposed to help and attend my inquiries. Thank you very much Elina!

Omid

Germany

Very good support, TemplateMonster.com is the best website :-)

Mariangel

United States

I have purchase many templates from this company and also a few form other sites. But TemplateMonster always is the best in the customer service. No matter what it is the time or the issue they will work with you to fix it as you need. Best Customer Service! Thank you. P.S.: today I was gladly helped by Eli, Emily and Elina. Thank you so much for addressing my issue so fast and so well!

Sebastian Toledo

Mexico

The support is really good, the operator was very kind and so helpful.

Johan

Netherlands

Quick and professional help from Olivia.

www.princesssports.eu

Damandeep Singh

India

Amazing support, quick, efficient and professional. Plus it has been a pleasant experience chatting with Charlotte. Way to go guys.

Adel

Australia

Daniel was extremely helpful, very knowledgeable and was able to answer all my questions. Thanks for the on going support.

Donna Collins

United States

Great. Love how responsive and polite they are. Sarah was very helpful and told me exactly the right thing to do. Thank you.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.