TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ruben

Sweden

This company knows what customers really like. Good job, good templates and great technical assistance.

mt4it.net

Nuenruethai Boonkerd

Thailand

Great operators and fast answers on live chat. I am very happy with the service and I will buy templates from TemplateMonster again the next time for sure.

www.eclecticthailand.com

Zareh Movsessian

United States

WOW!!! Unbelievable service and support, especially from Olivia. She worked on a rather tough problem that had me stumped for hours. She figured it out very quickly, tested it out and gave me the fix in no time at all. Excellent. Can't say enough.

Samuel Ganta

United Kingdom

Excellent service. You would get the service more than what you pay for them. The chat service is amazing. The requirements are sorted on the spot with chat. Julia and Olivia sorted out for me. Definitely recommended.

Fran B.

United States

Judy helped me and she was absolutely amazing. I really got myself tangled in a disaster with uploading my template then trying to uninstall and and then ruining my whole Joomla installation. She helped me step by step for over two hours. I am very thankful for her help. Could not have done it without her. Amazing customer support.

Helena

United Kingdom

Had an issue with setting up one of the functionalities of the website, and Judy was great in giving swift accurate solutions! Great service! :)

www.aliceinsugarland.co.uk

Mark Grevera

United States

Love the service I get from TemplateMonster. It is fast, professional and user friendly. Thanks a bunch!

Kirk Taylor

United States

What a great service! I broke a function of the website but when I chatted with support and Olivia fixed it for me. Thank you. I never would have figured it out, but she had it fixed in 5 minutes.

Catalin Aanstase

Australia

Great service, great templates and the operators are of great help to install, to guide and explain the template features and everything that will make your website up and running. Great experience!

Jennie

United Kingdom

TemplateMonster help desk is the best and extremely patient to a novices like me as well as rectifying issues efficiently. Many thanks!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.