TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Judy is an amazing assistant! She solved every problem I had. Amazing support, never seen anything like it! Keep it going! Thanks a lot!

Marcus Pipe

United Kingdom

Fantastic service from Daniel. I posted a request for help with a problem and received a reply within minutes that resolved the issue. Really great support as always - many thanks.



Judy is such an excellent WordPress operator. Short and straight to the point answers. Thank you Judy!



Amazing theme and amazing customer support. Thank you TemplateMonster for the best services.


Petra van der Kolk-Snijders


I just had help by Olivia and I am grateful for her help. Thanks a lot! Petra




Margarett helped me out and really saved our life for giving out the simple solution that worked like a charm! She is an angel and TemplateMonster should have more support like her. Keep it up!



Olivia made my day. I'm not familiar with the WordPress, her answers and patience really turned my bad experience with this whole purchase into happy ending. I really appreciate her service.


Jacob Myong

United States

I got support from Judy, and it was possibly the best quality support I have ever received. I had many questions and kinks that needed to be fixed. She had a solution to everything I needed in minutes! I am truly impressed with how friendly, patient, and knowledgeable you guys are. Purchasing WordPress themes and getting support can sometimes be very difficult. You guys are just unbelievable. Judy, thank you so much for helping me out, especially with the time crunch. I will NOT hesitate to buy many more themes and templates from you guys. I am truly happy with the theme and the support I am getting. A++++++++++. Thank you. - Jacob Myong


Gary Yalda


Sarah was very helpful, she took her time and was very patient. Excellent customer service!



United States

Alice was extremely helpful and very professional exceeding my expectations throughout the troubleshooting process and the issues I was facing with webpage were all solved.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.