TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Olivia is always extremely helpful, knows how to make difficult changes look simple and really know here way around the templates. Always happy to help. Great support.



I bought several CMS templates and very satisfied with them. The service as well as support is very well. Especial thanks to Olivia. Thanks alot. Excellent support



The deal was perfect, the excellent on-line help and kindness of technical best. No matter how much you 're time with them they always respond and solve your problems. Everything perfect.


Shay Bashan


Your company services are the best I ever had. It very helped me in the last couple of days.


Stefano Folliero


Impeccable and professional service, thank you!


United States

Nicole rocks. She is so amazing, best support ever!!!!

Lee Harrison

United Kingdom

Bought a VirtueMart template, and being new to Ecommerce had a few issues setting it up, however the customer service advisors were there to rescue me. Super helpful, and friendly and they know their stuff. Thanks to a very helpful advisor named Jeff my site was up and running in no time.




Margaret did a fantastic job, the service is amazing. They will keep on helping you even you already paid :) I will give them a 10/10 rating for service!


Fabio Catani


Amazing support, quick, efficient and professional. Plus it has been a pleasant experience chatting with Charlotte. Way to go guys.

Beata Gąsiorowska


Very good service. Solution in about 15 minutes. And before I was looking for 6 hours... and didn't find :) Thanks Mary. Take care.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.