Medsis - Pflege-, Medizin- und Gesundheitsdienste Elementor Template Kit

When a customer has a problem, you have to help them, not just prove that you've received the money and your product is genuine. Just because it works on your server doesn't mean it works on every server. It feels like once you have the payment, the customer is left to figure things out on their own, as if their concerns don't matter. Remember, nobody has time to waste. If someone has paid for a product, it means they needed it, and if they face an issue, you need to listen and help them. The way your support team treats customers is not how successful businesses operate. Think about it—why would someone keep contacting you if they had no issues? I have a yearly membership with Envato, and every time I have any issues, they are always there to help. This is the first time I bought a product from you, and I am never going to use your services again.