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Support

Welcome to Template Monster support page
Template Monster offers 24\7 support in a way that is convenient for you. Template Monster Support Team will give you quick and professional support and answer all your questions. You will find information on our products and services at this page.

Live Support Chat
Welcome to our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get information from Support Chat operators. This service is available 24 hours a day and 7 days a week.

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Online Help Center
For the years of working we managed to define the most popular questions of our visitors and clients. That's why we decided to make Online Help Center. There you'll find the best articles and recommendations concerning the questions of choosing, editing and managing your template.

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Free sample templates
Download sample website template, sample logo template, sample flash intro template, sample corporate identity package to try your skills before purchasing real product. You can also check for compatibility with any html editor like Dreamweaver, FrontPage, Fireworks, Golive.

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Frequently Asked Questions
We recommend you to review our Frequently Asked Questions whether you've already purchased a template or just planning to do so.

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Licensing Frequently Asked Questions
Frequently Asked Questions that clarify licensing, copyright and customization issues. We strongly recommend you to see them in case there will be something left unclear about the process of modifying our products.

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Terms of Use
Please read carefully this section because it contains the information on usage of our templates after the purchase.

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Refund Policy
You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

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Privacy Policy
Please read our privacy policy to learn more how we treat personally identifiable information collected from our visitors and users.

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Intellectual Property Rights Policy
Read Intellectual Property Rights Policy to learn more how we treat Intellectual Property Rights in our designs.

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Check your order status
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Ticket System
If you have a question but you don't have enough time to discuss it in chat with our operators, welcome to our Ticket System. Just submit a ticket, and our representatives will get back to you in the shortest possible time.

Please feel free to submit a ticket.

Complaint Form
If you are not satisfied with the quality of our services or products, if you have complaint regarding the incompetence of one of our departments or the particular employee

Please feel free to submit a complaint.

Wish Box
Can't find a particular template with our product base? Have a great idea for a product or a specific template? Don't wait till we learn how to read your mind!

Suggest a product or even a category!

Please feel free to submit the Wish Box.

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