Help & Support

Welcome to Template Monster support page
Template Monster offers 24\7 support in a way that is convenient for you. Template Monster Support Team will give you quick and professional support and answer all your questions. You will find information on our products and services at this page.
Online Help Center

For the years of working we managed to define the most popular questions of our visitors and clients. That’s why we decided to make Online Help Center. There you’ll find the best articles and recommendations concerning the questions of choosing, editing and managing your template.

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Live Support Chat

Welcome to our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get information from Support Chat operators. This service is available 24 hours a day and 7 days a week.

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Free sample templates

Download sample website template, sample logo template, sample flash intro template, sample corporate identity package to try your skills before purchasing real product. You can also check for compatibility with any html editor like Dreamweaver, FrontPage, Fireworks, Golive.

Download Free Web Templates
Frequently Asked Questions

We recommend you to review our Frequently Asked Questions whether you’ve already purchased a template or just planning to do so.

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Licensing Frequently Asked Questions

Frequently Asked Questions that clarify licensing, copyright and customization issues. We strongly recommend you to see them in case there will be something left unclear about the process of modifying our products.

Go to Licensing FAQ
Terms of Use

Please read carefully this section because it contains the information on usage of our templates after the purchase.

Go to Terms of Use
Refund Policy

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

Read Refund Policy
Privacy Policy

Please read our privacy policy to learn more how we treat personally identifiable information collected from our visitors and users.

Read Privacy Policy
Intellectual Property Rights Policy

Read Intellectual Property Rights Policy to learn more how we treat Intellectual Property Rights in our designs.

Read Intellectual Property Rights Policy
Report spam

Help TemplateMonster fight spam, scam, phishing and other kinds of unauthorized mailing episodes mentioning TemplateMonster’s name by reporting such cases.

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Check your order status

Please enter your transaction id to check the status of your order.

Ticket System

If you have a question but you don’t have enough time to discuss it in chat with our operators, welcome to our Ticket System. Just submit a ticket, and our representatives will get back to you in the shortest possible time.

Complaint Form

If you have a concern or complaint regarding our services, please contact our Customer Service team at any time. They will attempt to resolve your concerns fairly and in a timely manner.

Wish Box

Can’t find a particular template with our product base? Have a great idea for a product or a specific template? Don’t wait till we learn how to read your mind! Suggest a product or even a category!

Template Monster Partners
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