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I’ve been billed incorrectly – what should I do?

After-payment questions, Billing Questions
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November 15 2010
Without exception we charge the customer only for the amount of the order exactly as it is shown in the shopping cart. The only difference that might occur relates to a double charge for currency conversion that was applied by your issuing bank when paying with Amex card. We will investigate any case in which you believe you were overcharged.…
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