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Tag Archives: FAQ
Can you provide me with details for live demo, i want to check admin panel online?
Text and Video – Each of the admin panels should now have dedicated demo for each default type.…
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Why do your templates (Joomla, WordPress) not work with some plugins when my default templates support them?
Our templates are designed to work with standard plugins which haven’t been modified. Please create a Support Ticket to have one of our team members to help figure out a solution that works.
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How can I use my logo image instead of text (XML templates)?
Within the XML section is a place you can enter your details of your image and location of your logo image. Here’s a help section regarding this topic.…
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How can I get a Flash Moto account after the installation?
Moto accounts are automatically created once the template is purchased so the account information will be emailed to you. You’ll need to visit www.YourWebsiteAddress.com/admin (if this is the location of the Moto CMS template) to get started with the initial setup process.…
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Can I integrate videos into the template?
For the most part, yes. It really depends on the type of template/product you’ve selected. Please create a Support Ticket so we can check for you before your purchase.…
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Do your templates support RTL?
Our templates do not universally support RTL. Please create a Ticket so we can advise if the template you selected will work for you. If not, we’ll be happy to assist you in finding one that will suit your needs.…
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Can I translate your template?
Of course! Our templates are provided mostly with Lorem Ipsum texts. You can learn more about it here.…
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How can I extract files?
Each of the website templates you download from our site comes in a Zip format. This one archive file contains all of the files it took to create the website template as well as different folders. You’ll need to use archive software to extract the files, e.g. open-source 7-zip.org or license software like WinZip.com…
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9. My question is not listed here.
Please contact accounts@templatemonster.com for help.…
8. My account does not reflect my customer’s activity. It does not show my orders.
Our system is quite new and it takes time to implement every necessary feature in a proper way. Our primary concern is your account’s security. …