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Tag Archives: provide

Why do I need to provide my website admin/FTP access details to Technical support team?

After Sale Support, Pre-Sale Questions
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July 01 2015
Our templates are complex products. Consequently, investigation of technical issues sometimes involves testing a template in the environment it interacts with. We use your website access details to take a closer look into the reported issue only with your permission. Keep in mind that we safeguard your personal information from unauthorized access. For more details you can refer to our…
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Is there a way I can view your templates in action? Can you provide the links to your Customers’ sites based on your templates?

Pre-Sale FAQ
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April 05 2012
No, lo sentimos pero no podemos darle enlaces de sitios web/proyectos de nuestros clientes debido a nuestra polĂ­tica de privacidad.
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