If this tutorial is not what you were looking for, you still have any questions, suggestions or concerns - feel free to let us know. Please help us to serve you better!

Your Name

Your Email

Your Message (required)

captcha

Featured templates

Magento. How to manage product ratings and reviews

This tutorial shows how to manage product ratings and reviews in Magento.

Magento. How to manage product ratings and reviews

To manage product Ratings, please do the following:

  1. Go to Catalog -> Reviews and Ratings and click Manage Ratings in your Magento Admin:

    product ratings and reviews1

  2. This is where you can view all of the ratings for products:

    product ratings and reviews2

  3. To add a new rating, click ‘Add New Rating’:

    product ratings and reviews3

  4. Enter a title for the new rating and in Rating Visibility field please select where you want the rating to be visible.

  5. Click ‘Save Rating’:

    product ratings and reviews4

To manage Customer Reviews, please follow the steps below:

  1. Go to Catalog -> Reviews and Ratings -> Customer Reviews and select Pending Reviews in your Magento Admin:

    product ratings and reviews5

  2. When a customer writes a review for a product, it will show up in Pending Reviews section until you approve it.

  3. Click ‘Review’ (or the ‘Edit’ button on the right) to see more information. You will see the title of the product reviewed, who reviewed it, information about the rating, and details about the review:

    product ratings and reviews6

  4. Approve a review by changing Status to ‘Approved’.

  5. Click ‘Save Review’ to have this review display on the product page:

    product ratings and reviews7

  6. To view all customer reviews, go to Catalog -> Reviews and Ratings -> Customer Reviews and select All Reviews:

    product ratings and reviews8

  7. This is where you can see all customer reviews regardless of their status:

    product ratings and reviews9

Feel free to check the detailed video tutorial below:

Magento. How to manage product ratings and reviews

 
Live Chat
We help you to choose the right product.
Start chat