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PrestaShop 1.6.x Troubleshooter. Facebook block not showing content

This tutorial shows how to fix the ‘Facebook block not showing content’ issue in PrestaShop 1.6.x.

PrestaShop 1.6.x Troubleshooter. Facebook block not showing content

Step 1. Make sure the Facebook Block Module is enabled and configured properly:

  1. Log into your Prestashop admin panel using your login credentials.

  2. Navigate to Modules – Modules, locate the Facebook Block Module and click ‘Configure’.

  3. You have to make sure this facebook content is displayed:

    PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01

  4. If the content is not there, please make sure your Facebook account link is correct and reinstall or reset the module in Modules- Modules – Facebook Block Module – Reset/Reinstall.

Step 2. Update the code in ‘blockfacebook.tpl’ file.

  1. Connect to FTP using the Filezilla, the file Manager in your Hosting Cpanel or any FTP software.

  2. Go to themes – theme**** (where **** stands for your theme number) – modules – blockfacebook – ‘blockfacebook.tpl’ file. Open the file with Adobe Dreamweaver’ or any html/php software you prefer.

  3. Select the following piece of code:

    <h4 >{l s='Follow us on facebook' mod='blockfacebook'}</h4>
    <div class="facebook-fanbox">
    <div class="fb-like-box" data-href="http://www.facebook.com/{$facebookurl|escape:'html':'UTF-8'}” data-colorscheme="light" data-show-faces="true" data-header="false" data-stream="false" data-show-border="false" data-height='200'>
    </div>
    </div>

    PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02

    And replace it with:

    <div class="facebook_block_inset">
    <h4 >{l s='Follow us on facebook' mod='blockfacebook'}</h4>
    <div class="facebook-fanbox">
    <div class="fb-like-box" data-href="{$facebookurl|escape:'html':'UTF-8'}" data-height="188" data-colorscheme="light" data-show-faces="true" data-header="false" data-stream="false" data-show-border="false" connections="5">
    </div>
    </div>
    </div>

    PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03

  4. With that done click ‘File’ -> ‘Save’ in Adobe Dreamweaver.

  5. If you check the site after all these modifications, you will find the Facebook Module working:

    PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04

Feel free to check the detailed video tutorial below:

PrestaShop 1.6.x Troubleshooter. Facebook block not showing content

 
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