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Tag Archives: charge
Will I be charged after clicking ‘restore links’ button in my account?
You can re-download your template without any additional fees.…
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OpenCart 2.x. How to set delivery charges
This tutorial shows how to set delivery charges in OpenCart 2.x.
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I need to edit/change my invoice. How do I do this?
Please, submit your request to billing@template-help.com. You should provide us with details for the new invoice. Usually such requests are handled within 24-48 hours.…
My card was overcharged. What do I do?
Please contact us at billing@template-help.com with the screenshot of the credit card statement showing extra charges and we will reply you within 1 business day with all the details…
My card got charged twice for the same purchase. What do I do?
Please contact our billing representative via live chat at http://chat.template-help.com/ or via e-mail billing@template-help.com with your order.…
I do not recognize the charge on my statement. I did not purchase your product. What do I do?
In order to assist you in resolving this problem we kindly ask you:
-please, provide your full name as it is on the credit card, exact sum as it is on statement and exact date of the transaction;
-your credit card number in the following format: 4444 XXXX XXXX 5555 (we ask you to provide only the first and the …
How will the charge show up on my credit card statement?
Depending on which payment method you choose, the charge for your order will be shown on your billing statement in a different way. It may appear as “template-help.com” or “Jetimpex.inc’. Please, make sure to confirm the correct name of your payment service on the checkout page of the merchant system. For more information you can contact our Billing Representatives:
Billing …