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Tag Archives: pay

Will I have to pay again if you restore my link to re-download the template?

After-payment questions, Billing Questions
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July 01 2015
You can re-download your template without any additional fees. You should sign in to your account at templatemonster.com, navigate to “My Account” -Downloads and click Restore link button. Alternatively, you can contact our Technical Support team via Live Chat or Ticket System and get your download link reactivated.…
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Will I be charged after clicking ‘restore links’ button in my account?

Accounts FAQ, Pre-Sale Questions
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July 01 2015
You can re-download your template without any additional fees.…
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Is your support free or should I pay for your assistance?

Pre-Sale FAQ
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April 05 2012

If your request is related to the template not functioning correctly, an error in the download, or general getting started instructions, feel free to ask our support for help. We limit the questions to issues related to getting the template installed and working. Anything else is beyond the scope of a template sale. We do however offer custom services via

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How long does it take for the order to go through if I pay via bank transfer?

Pre-Purchase FAQ
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July 06 2011

It depends on the chosen merchant system. Usually, an ETA for your payment can be reflected in your transaction receipt from the merchant system. Please, mind that a bank transfer is not an instant payment option and be ready to give about 2-5 banking days for a transfer to be cleared.…

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How do I pay with Moneybookers.com?

Pre-Purchase FAQ, Purchase process
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November 15 2010

Moneybookers.com provides excellent methods for making payments. You will find several advantages to making payments through this gateway because you only need an email address to qualify. The payment is processed instantly. You must first register on their website www.moneybookers.com. Within minutes you will receive a confirmation by e-mail to verify the e-mail address from which you will manage your …

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Can I pay by check or over the phone?

Pre-Purchase FAQ
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November 15 2010

Unfortunately, we do have the option to take orders by telephone. We do not accept payment by check directly. However, payment by e-check through your PayPal account is an option. Additionally, you may upload funds to your Moneybookers.com (Skrill) account by check. After that you will be able to use this account to make payment.…

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