As soon as you buy the plan, your personal manager will contact you to supply us with details. We’ll find out the necessary information about your site, including site admin access, to provide website maintenance. We’ll take into consideration all your needs and business preferences.
Promptly after we get access, we’ll initiate website maintenance procedures. We’ll monitor your site to make sure it’s accessible online and will do health checks. We will provide you with monthly reports on the jobs that were done on your website. We'll check for new updates weekly to make sure your plugins or modules are up-to-date. To ensure that none of your data is lost, we'll perform weekly website backups.
Your website will be safe and sound with the TemplateMonster website maintenance service. Our professional team will manage issues related to real-time monitoring, weekly backups, regular updates, health checks, and much more. Order website maintenance service, and our team will take care of your website for the next 12 months.
To get assistance from our team, provide us with credentials to your cPanel and website's dashboard. Our representatives will reach you shortly after ordering the service and providing you with all the needed instructions.
Also, this service provides you with 5 hours of developers' assistance each month. This covers various customization requests, such as color scheme modification, layout changes, adding or replacing content, adjusting styles, setting up menus, and so on.
Whatever kind of questions or issues you may have, your personal manager will be always ready to assist. They will delegate tasks to our developers, providing real-time reports and answers to any questions you may have.
* The service is valid for one website.
You can rely on the professional developer's help if you want to make basic changes on your site.
We can help you install the template on your server, add content or graphics, change the color scheme, install and setup widgets, or make minor changes to CSS/HTML.
Non used hours are not transferred to the next month.
We'll get in touch with you as soon as you order the website maintenance service. You will get all the instructions with information you have to provide us with to perform all the services included in the package.
We work with different hosting providers; that’s why the choice of hosting plan doesn't matter. Still, we would recommend you to choose hosting from our partners that have proven to be reliable. Besides ordering our services, you will also get a discount on your hosting plan.
We support WordPress, WooCommerce, Shopify, PrestaShop, and OpenCart.
Website Maintenance Service is a one-year subscription.
So, if you need the service for one year, we'll charge you once.
If you would like us to maintain your website for more than one year, the annual subscription cost will be deducted from your card every 12th month.
To initiate a task, please contact your manager.
The manager is always in touch, and you can email him at any time.
To start website maintenance services, we’ll require access to your hosting, as well as access to the admin panel of your website.