Free Illustrations Frequently Asked Questions

How to contact the customer team regarding the free illustrations?

You have two options:

  1. Get in touch via instant help chat. The support agent will get back to you immediately and will answer any of your general questions.
  2. Visit the contact us tab. There you will find email and phone numbers of various departments you can refer to.

Who can help me in case of technical issues with my free illustrations?

Our free items come with an assistance file that includes detailed information about the product. In general, free assets do not have customer support. But, if you need one, please visit a premium services page and find the one you require. At an additional fee, you will receive assistance with:

  • Help in improving the website's security.
  • Conversion of your platform from CMS/HTML to WordPress version.
  • Logo design.
  • Copywriting services (1000 words).
  • Premium SEO optimization and others, etc.

Remember, once you become a MonsterONE subscriber, you will get professional one-year assistance and substantial discounts for our premium services.

How To Download Free Illustrations?

The template is free, and the download process won’t take a lot of time. All you have to do is to follow this simple algorithm:

  1. Go to the list of free illustrations.
  2. Find the one you like.
  3. Read a detailed description of it if available.
  4. Press the share button and let your friend and colleagues know about the possibilities we offer. Use Facebook, Linkedin, or Twitter to do so.
  5. Instantly get a download link for the chosen item.

Let’s do a perfect project together with TemplateMonster!