Help & Support

Welcome to TemplateMonster support page

TemplateMonster offers 24\7 support in a way that is convenient for you. TemplateMonster Support Team will give you quick and professional support and answer all your questions. You will find information on our products and services at this page.

Online Help Center

For the years of working we managed to define the most popular questions of our visitors and clients. That’s why we decided to make Online Help Center. There you’ll find the best articles and recommendations concerning the questions of choosing, editing and managing your template.

Visit Online Help Center

Free sample templates

Download sample website template, sample logo template, sample flash intro template, sample corporate identity package to try your skills before purchasing real product. You can also check for compatibility with any html editor like Dreamweaver, FrontPage, Fireworks, Golive.

Download Free Web Templates

Frequently Asked Questions

We recommend you to review our Frequently Asked Questions whether you’ve already purchased a template or just planning to do so.

Go to FAQ

Licensing Frequently Asked Questions

Frequently Asked Questions that clarify licensing, copyright and customization issues. We strongly recommend you to see them in case there will be something left unclear about the process of modifying our products.

Go to Licensing FAQ

Terms of Use

Please read carefully this section because it contains the information on usage of our templates after the purchase.

Go to Terms of Use

Refund Policy

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

Read Refund Policy

Privacy Policy

Please read our privacy policy to learn more how we treat personally identifiable information collected from our visitors and users.

Read Privacy Policy

Intellectual Property Rights Policy

Read Intellectual Property Rights Policy to learn more how we treat Intellectual Property Rights in our designs.

Read Intellectual Property Rights Policy

Report spam

Help TemplateMonster fight spam, scam, phishing and other kinds of unauthorized mailing episodes mentioning TemplateMonster’s name by reporting such cases.

Report spam case

Join TemplateMonster Affiliate Program

Get 30% commission for any user's first purchase and 10% commission on further purchases with TemplateMonster affiliate program.

Affiliate Program

Ticket System

If you have a question but you don’t have enough time to discuss it in chat with our operators, welcome to our Ticket System. Just submit a ticket, and our representatives will get back to you in the shortest possible time.

Submit a Ticket

Report a piracy

Please let us know about a website containing copyright infringement:

Submit a Piracy